Scope of work

UX Research, UX Design, Design System

Industry

Energy

Website

www.eon.com

Overview

E.ON needed a modern way to manage health and safety at work—something faster, smarter, and fit for every environment, from offices to energy plants. I led the UX design of a global app that turned complex manual processes into a connected, responsive safety system.

Outcome

A safer workplace across all E.ON sites

Instant incident reporting—no more lost emails

Designed to save time, and lives

Client Ideate+ 1

Where vision meets results

The story

Before this app, incident reporting relied on emails and manual processing, creating delays and inconsistent follow-ups. My mission was to transform that experience. As the sole UX designer, I began with an audit of existing processes and interviews with health & safety managers to map real needs.

Together with the product owner, two frontend developers, and a backend engineer, we designed an MVP that grew over 16 months into a feature-rich solution. Key design decisions included integrating legacy data from PRISMA, expanding the design system for educational content like “Life-Saving Rules,” and developing complex audit flows with dynamic components—text inputs, image capture, and conditional logic. Continuous testing with users and stakeholders in both MVP and final phases kept us aligned and efficient.

The impact

The app unified how safety incidents were reported, tracked, and acted upon—cutting response times and improving E.ON’s overall safety score. It empowered employees to act fast in emergencies and gave safety managers structured tools for prevention and auditing. Praised by C-level leadership, the app became a cornerstone of E.ON’s safety culture.

For me, this project proved my ability to lead complex design initiatives end-to-end—balancing global stakeholder input, technical limitations, and user empathy to deliver a product that makes workplaces genuinely safer.

services
services
services

User Experience Design

User Interface Design

Product Design

User Research

Design Thinking

Workshop Facilitation

Corporate Innovation

Branding